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飯店交流林林總總 Have you a reservation?
飯店交流林林總總 Have you a reservation?
前廳:
1、Have you a reservation?
您預(yù)定過(guò)了嗎?
2、May I know your name and room number?
您能告訴我您的名字與房間號(hào)嗎?
3、Here is your room key.
給您房間鑰匙。
4、Please pay at the cashier's desk over there.
請(qǐng)去那邊帳臺(tái)付款。
5、Are these your baggage?
這些是您的行李嗎?
May I take them for you?
我來(lái)幫您拿好嗎?
客房部
6、Housekeeping. May I come in?
客房服務(wù)員,我可以進(jìn)來(lái)嗎?
7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.
請(qǐng)把要洗的東西放在浴室門后的洗衣袋中。
8、I hope I'm not disturbing you.
我希望沒(méi)有打擾您。
9、One moment ,madam. I'll bring them to you right away .
等一會(huì)兒,夫人。我馬上送來(lái)。
10、I’ll send for an electrician( doctor...)
我給您請(qǐng)電工(大夫……)。
餐飲部:
11、Sit down, please .Here is the menu.
請(qǐng)坐,給您菜單,先生。
May I take your order, sir?
您要點(diǎn)菜嗎?
12、What would you like to have, coffee or tea?
您要喝咖啡還是茶?
13、Would you like to have any wine with you dinner?
您用餐時(shí)要喝點(diǎn)酒嗎?
14、Service hours are:
(餐廳)供應(yīng)時(shí)間是:
7:00a.m.to 9:00a.m.for breakfast.
早餐7點(diǎn)到9點(diǎn)。
11:30a.m.to1: 30p.m.for lunch.
午餐11點(diǎn)半到1點(diǎn)半。
6:30p.m.to 8:30p.m.for dinner.
晚餐6點(diǎn)半到8點(diǎn)半。
15、Here is the bill. Please sign it.
這是您的帳單,請(qǐng)簽字。
歡迎和問(wèn)候語(yǔ):
1、Good morning(afternoon, evening), sir(madam)
早上(下午、晚上)好,先生(夫人)。
2、How do you do?
您好。ǔ醮我(jiàn)面)
Glad to meet you .
很高興見(jiàn)到您。
3、How are you?
您好嗎?
Fine, Thanks. And you ?
很好,謝謝。您好嗎?
4、Welcome to our hotel (restaurant , shop).
歡迎到我們賓館(餐廳、商店)來(lái)。
5、Wish you a most pleasant stay in our hotel .
愿您在我們賓館過(guò)得愉快。
6、I hope you will enjoy your st
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