酒店招聘自我介紹 -自我介紹
¤憑借自己對酒店行業(yè)的興趣,以及平日出差帶團(tuán)、書籍的閱覽,我了解到酒店前廳部是整個(gè)酒店的排頭兵、前鋒隊(duì),
酒店招聘自我介紹
。酒店內(nèi)的產(chǎn)品及相關(guān)服務(wù)需要靠前廳部的市場營銷人員將這些或有形或無形的推介給客戶。讓有需要的客戶對本酒店有個(gè)初步的印象和了解。酒店前廳部也是整個(gè)酒店的中樞神經(jīng)。因?yàn)樗缲?fù)著應(yīng)接服務(wù)、調(diào)度業(yè)務(wù)、協(xié)調(diào)各部門的關(guān)系、提高工作效率、樹立酒店形象等一系列工作任務(wù)。是客戶在酒店的任意一次消費(fèi)過程中每一個(gè)程序都設(shè)計(jì)到前廳部的工作,可見前廳部工作的中樞性。
酒店前廳部還是整個(gè)酒店的動(dòng)力核心。在競爭激烈的酒店服務(wù)業(yè)來說,高檔的星級酒店既是優(yōu)勢又是劣勢。那么利用現(xiàn)有的產(chǎn)品及相關(guān)的服務(wù)資源制定配套的促銷、優(yōu)惠方案,來帶動(dòng)全酒店各部門各產(chǎn)品的銷售熱潮。如:可推出會員積分卡,積分方法可根據(jù)在酒店的消費(fèi)情況,其中如:住宿、餐飲、康樂等消費(fèi)金額的多少來累計(jì)不同的分值。在積累一定分值后的.下次消費(fèi)中可享受實(shí)際現(xiàn)金的頂用或某些產(chǎn)品的優(yōu)惠,來攏絡(luò)現(xiàn)有客戶并發(fā)展新客戶。
如果我進(jìn)入前廳部工作,我將做到以下幾點(diǎn):
1. 完成經(jīng)理下達(dá)的各項(xiàng)銷售任務(wù)。
2. 整理現(xiàn)有客戶資料,總結(jié)其消費(fèi)特性,并有計(jì)劃的開發(fā)新的客戶。
3. 依據(jù)客戶消費(fèi)的特性,利用現(xiàn)有資源,制定出季節(jié)性、年度性以及時(shí)代
主題性促銷方案。
4. 定期回訪客戶,做好銷售回訪報(bào)告,并為每次回訪建立檔案。
5. 遵守部門工作制度及程序,積極向老員工學(xué)習(xí),有事與部門經(jīng)理及時(shí)溝
通。
6. 不斷的充實(shí)自我,學(xué)習(xí)酒店?duì)I銷知識,努力提高自己的業(yè)務(wù)工作能力。¤
以上三部分內(nèi)容包含的是對前廳部的認(rèn)識,前廳部營銷的工作職能,自己將如何的工作,F(xiàn)在煩請大家?guī)臀姨畛溥@三部分內(nèi)容,感謝。!
Following is my own writing on the part of candidates, Please fill you help me modify the content.
¤ by virtue of their interest in the hotel industry, as well as travel on weekdays League, books view, I understand that the Department of Hotel Lobby of the vanguards of the entire hotel, the team forward. Hotel products and related services need to forward the Office of the Department of Marketing staff will these or recommend tangible or intangible to the customer. There is a need for the customer to the hotel there is a preliminary impression and understanding.
Hotel Lobby of the Department of the central nervous system of the entire hotel. Because he should shoulder to services, scheduling operations, the coordination of various departments, improve work efficiency, and the image of a hotel and a series of tasks. , The hotel is in the process of spending an arbitrary every procedure is designed to Lobby of the work of the Department, we can see that the work of the Department Lobby Central.
Hotel Lobby of the hotel or the driving force for the entire core. Hotels in the competitive service, upscale hotel is not only advantage is inferior. Then use of the existing products and related services supporting the development of promotional resources, preferential schemes to promote the various departments throughout the hotel product sales boom. Such as: cards can be introduced Member integral, integral method can be based on the consumption of the hotel, such as: accommodation, dining, recreation, and other consumption to the amount of cumulative number of different scores. After accumulating a certain percentile in the next consumption can enjoy the actual cash to use certain products or concessions to Longlao existing customers and to develop new customers.
If I entered the Lobby of the work of the Department, I will do the following:
1. Managers completed the issuance of the sales tasks.
2. Collation of existing customer information, review their consumption characteristics, and there are plans to develop new customers.
3. Consumption based on the characteristics of clients, use of existing resources, develop a seasonal, annual, as well as the times
Marketing theme of the programme.
4. Regularly visit customers, do a good job re-sales report, as well as the re-establishment of each file.
5. Observe the work systems and procedures, and actively studying the old staff, emergency department manager and timely Ditch
Qualcomm.
6. Continuously enrich themselves and learning hotel marketing knowledge, and strive to improve their operational capacity. ¤
Above contains three parts of the Lobby of the Department of understanding Lobby of the functions of marketing, how they will work. Please help me now filled all three parts, thanks! ! !
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