公開道歉信格式范文

　　在日常學(xué)習(xí)、工作生活中，我們都可能會用到道歉信，道歉信可以幫助我們達(dá)到致歉的目的，從而增進友誼和信賴。還是對道歉信一籌莫展嗎？以下是小編整理的公開道歉信格式范文，僅供參考，歡迎大家閱讀。

公開道歉信格式范文1

　　Dear Mrs. Donald:

　　I was terribly sorry to hear that Bertram had broken a rather expensive vase at your house while playing with Louis one day last week. He says and I believe him that it was an accident, occurring while he and Louis were kept indoors by the rain.

　　You will be glad to know that he told me of the accident himself, after a few days' silence. Probably he thought you would tell me, and when you said nothing of it, his conscience hurt more than ever. I must thank you for your own generous attitude in not mentioning it.

　　Naturally, I want to replace it or pay you its value. Will you, please, tell me which you prefer?

　　Cordially,

公開道歉信格式范文2

　　Dear Sir or Madam,

　　I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.

　　Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.

　　I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.

　　I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.

　　Yours，

　　Eva

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