職場英語：如何提高辦公室的親和力(2)

　　不論人們是否認同布什的政治立場，都會敬佩布什的自嘲式幽默感。在一次華盛頓記者晚宴上，拿自己開涮的能力似乎成了媒體正面報道的主要素材。布什在講臺上時說：“我總喜歡這類活動。可我為什么不能和喜歡我的那36%的人共進晚餐呢?”在一個類似活動中，布什甚至帶來了他的“替身”喜劇演員Steve Bridges來拿自己頻繁讀音失誤開玩笑。這位“替身”模仿了布什最難說對的詞："Nu—cle—ar proliferation … nu—cle—ar proliferation. Nu—cle—ar proliferation."接著，布什試了試："Nu-cle—ar pro-boblieration." 眾人都笑瘋了。

　　Self-deprecating humor can open hearts and minds to make people receptive to ideas in ways words alone cannot.

　　自嘲式幽默能讓人們敞開胸懷和心思，比語言更能說服人接受一些想法。

　　Show Humility 謙卑

　　Just as suddenly as lightning strikes, an act of arrogance can destroy an otherwise credible communicator. For example: Refusing to acknowledge people when they speak to you. Failure to respond to people's suggestions. Haughty body language. Time spent only with those of your "rank and ilk" at a social gathering. An amused smirk in response to an idea expressed in a meeting. An upward roll of the eyes meant to discredit someone's comment in the hallway. A talk jam-packed with jargon meant to confuse rather than clarify. Insistence that things must be said one way and one way only.

　　霎時間，一個傲慢的舉動就能毀了一位本來可信的交流者。例如：有人和你說話時不理別人;對別人的建議沒有響應;高傲的肢體語言;在社交聚會上只和自己那“一幫人”在一起;在會議上對一個想法報以嘲弄的笑聲;在走廊里對別人的言語報以詆毀的白眼;為了故弄玄虛使用很多術語，讓對方云里霧里;固執(zhí)地認為某事必須，且只能，以某個方式講述。

　　Credible communicators show humility in innumerable ways:

　　有無數(shù)種方式讓交流既可信又展現(xiàn)出謙卑:

　　* They let others "showcase" by delivering key messages instead of always having to be "on stage" themselves.

　　通過傳遞關鍵信息，讓別人替自己“展示”，而不是總把自己放在“舞臺”表演。

　　* They let others feel important by "interpreting," "passing on," and "applying" their goals and initiatives.

　　通過“詮釋”、“傳遞”、“落實”自己的目標和計劃，讓別人感到重要起來。

　　* They get input from others -- and consider that input worthy of a response. (They don't ask for input "just for drill" if they don't plan to consider it.)

　　他們征求別人觀點——并且認為這觀點值得做出響應。(如果他們不打算考慮某觀點，不會隨隨便便地去要求他人說出觀點。)

　　* They excite others by asking for their help, cooperation and buy-in.

　　他們通過尋求別人的幫助、合作及參與支持讓別人興奮起來。

　　* They share the limelight by telling stories about star performers.

　　他們通過講述明星表現(xiàn)者的故事來分享“星光”。

　　* They share leadership roles by telling success stories of other leaders.

　　他們通過講述其它領導者的成功故事來分享領導角色。

　　* They communicate awareness and appreciation of the efforts and results of other people.

　　他們表現(xiàn)出意識到并欣賞別人的努力及成就。

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